Terms of sale

These general terms and conditions of sale apply to all sales concluded on the website: http://sapierra.com.

These general terms and conditions of sale are written in French and are therefore subject to French law. In the event that they are translated into one or more foreign languages, only the French text shall be binding in the event of a dispute.

In the event of a dispute or complaint, the user shall first contact the seller in order to obtain an amicable solution.

TERMS OF USE

The user declares that they have read and accepted the general terms and conditions of sale prior to placing their order. Your use of this website therefore means that you accept all of these conditions, provisions, and notices.

We reserve the right to modify or update these conditions. We therefore invite you to regularly consult this page.

INTELLECTUAL PROPERTY

The entire content of the website (images, logos, graphics, text, infrastructure) is the property of Sapierra.

As the sole holder of intellectual property rights, the user agrees to respect the terms. Any total or partial reproduction of this content is strictly prohibited and may constitute an act of counterfeiting.

EXCLUSION OF LIABILITY

All circumstances beyond the control of Sapierra and the user that prevent the normal performance of their obligations are considered causes of exemption from the obligations of both parties and result in their suspension.

Under no circumstances may Sapierra and its partners be held indirectly liable for the use of this website.

All irresistible, unforeseeable, inevitable, and independent facts and circumstances beyond the parties' control will be considered as force majeure.

PRICES

The price of the items is indicated in euros and includes all taxes. All orders are payable in euros. Sapierra reserves the right to change the price of an item at any time without explanation.

VAT is included in the prices displayed on the site. The standard French VAT rate (20%) is applied to all orders within the European Union. Please note that for countries outside the EU, local VAT and import duties are at your expense.

Sapierra disclaims any responsibility for packages blocked by customs if the fees are not paid by the customer.

ORDER

The user places their order online, subject to available stock, via the online catalogue. By filling out the order form, they agree to provide viable information for the smooth running of the shipment and billing.

The user agrees to buy an item for their personal use and not for resale.

Any order is considered as acceptance of the price and product information in force at the time of purchase. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

The sale is considered final upon receipt of the order confirmation email accompanied by the invoice. In the event of no email, please contact the customer service platform to verify the status of your order.

Sapierra reserves the right to refuse an order for any reason and without explanation.